Please allow up to 48 business hours for your order to process. Business hours are Monday - Friday 9:00am - 5:00pm EST.
Standard USPS shipping is the only shipping option offered at this time. Shipping time is between 3-5 business days. Processing times are not included in shipping time. Due to the current nature of COVID-19, shipping times may be longer than usual. We do not ship on Saturdays, Sundays or Federal Holidays. Any order placed on these days, will be processed (not yet shipped) starting the following business day.
Once items are shipped, a tracking is provided and they're handed off to our local post office, it is the responsibility of USPS to ensure packages are delivered according to their guidelines and tracking information provided. Kurated by Kenya is not responsible for lost of stolen packages. We will not be able to issue refunds for lost or stolen packages. If your package becomes lost/stolen, please contact USPS at 1(800) 275-8777 to file a claim for the missing parcel. All packages are insured and should guarantee you full recovery of funds.
Please double check that all information: Name, address and email, are correct for shipping purposes. Shipping addresses cannot be updated once tracking has been assigned. Customer is responsible for the cost of shipping to them and in the case of an error, they're responsible for that additional shipping cost as well.